Claims Are Won or Lost at Birth: Why You Must Get It Right from the Start
Claims Are Won or Lost at Birth: Why You Must Get It Right from the Start Claims Are Won or Lost at Birth: Why You Must Get It Right from the Start In the world of risk management, claims are inevitable—but how they are handled from the moment they arise can make all the difference. We often say that a claim must be “born right” because the initial response sets the tone for the entire lifecycle of the claim. Whether it’s a property loss, a workers’ compensation injury, or a complex construction defect allegation, how an organization reacts in the first hours or days following an incident directly affects the

